Please visit our Support page for answers to Frequently Asked Questions (FAQs).
At GetGimp.com, we are always happy to receive feedback from our users. If you have any questions, comments, or recommendations regarding GetGimp.com, please contact us via email at contactus@GetGimp.com.
You can also contact GetGimp.com at:
80 Main Street, 2nd Floor,
Cold Spring, NY 10516
or by phone by calling (845) 809-5595.
We supply free photo-editing and utility software. Our Products may include Toolbars, which add search functionality to your browser. They also allow one click access to news and our offers. We refer to our software and Products throughout this agreement as our “Services”.
We offer our Services to you in exchange for your agreement to view promotions, advertisements, or participate in other offers. We also offer you the opportunity to download third-party software.
Offers include e-mail, promotions, advertisements contests and third-party software presented by our Partners and us.
Personally Identifiable Information (PII) is any information that identifies or could be used to identify, contact or locate you. It also includes your credit card number.
Partner is an advertiser, or other entity with whom we have a business relationship to provide Offers.
Service includes, but is not limited to, our screensaver, wallpaper, game, animated gif, clip art, buddy icon, greeting card, browser skin, font, desktop theme, html editor, sound effect, social networking, storage, and calendar software, as well as our Toolbars.
Subsidiary is an entity wholly owned or related to GetGimp.com.
User means an individual that has accessed the Sites on which we host our Products or Services.
We and Our refer to GetGimp.com and its subsidiaries.
You and Your refer to each user and his or her agents.
We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name or e-mail address. You may, however, visit our site anonymously.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee it’s absolutely security.
Any of the information we collect from you may be used in one of the following ways:
By providing your e-mail address, and choosing to receive our Offers, you agree to receive e-mails from us. Should you have any questions or concerns, or if you would like to discontinue receiving Offers, simply email us at contactus@GetGimp.com and ask us to remove you from our lists. You will only receive Offers via e-mail from us and our Partners if you have indicated that you would like to receive them.
We post testimonials on our Sites. Testimonials may contain Personally Identifiable Information. We will obtain your consent via email prior to posting the testimonial or comment.
Yes. Cookies are small files that sites and service providers may transfer to your computer’s hard drive through your Web browser. They enable the site and service provider systems to recognize your browser and capture and remember certain information. You can turn off cookies in your settings at any time.
Yes. We and our Partners employ a software technology that helps us better manage content on our site. Web beacons or Pixels are tiny graphics with a unique identifier, similar in function to cookies. They track your online Web movement. We embed Pixels invisibly on Web pages. They are about the size of the period at the end of this sentence. We do not tie the information gathered by Pixels to our customers’ Personally Identifiable Information.
Some of the Partner Offers may also use Pixels. We have no control over our partners’ Pixels. We also have no control over how they use information collected.
Yes. We employ a technology that allows us to determine the operating systems you are using and to view your computer’s registry. Software installed on your computer has unique registry keys. By viewing your registry, we are able to detect whether you have a compatible operating system, compatible versions of DirectX, and Flash Player installed. We use your registry information to determine whether our software offers are compatible with software already present on your PC. We do not tie registry information gathered to our customers’ Personally Identifiable Information.
Yes. Your computer’s operating system also stores hardware information that we examine to determine your computer’s hardware configuration including the amount of memory and the type of video card your computer has, as well as the speed of your processor. We use the information to determine whether our software offers are compatible with your computer hardware. We do not tie hardware information to our customers’ Personally Identifiable Information.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Toolbars install into your Internet browser and allow you to search the Internet. If you consent to make a toolbar your default search, your Internet browser default search feature will be set and you will access search services (i) by entering queries in your browser search box; (ii) by entering queries in your browser address bar, and/or (iii) in response to misspelled, incorrectly formatted or unresolved DNS submissions in your browser address bar.
Toolbars do not affect your operating system. Toolbars can be removed at any time. For more information regarding toolbars, please view our Terms of Service.
If you would like to reset your browser, follow the General Toolbar Uninstall Instructions below.
If, for any reason at all, you decide you no longer want the downloaded software or offers on your computer, you can easily uninstall them at any time. We’re sorry to see you go!
The following are general instructions regarding the software uninstallation process:
For Firefox Users
For Windows 7 & Vista Users
For Windows XP Users
For Windows 95, 98, Me, NT, 2000, and XP Users In Classic View
*Note: After you have uninstalled the software, certain data such as folders, files, registry keys, and cookies, may remain on your computer. We recommend that you clear your cookies after uninstalling.
If for any reason you are having difficulties uninstalling your software, please reach us via email at contactus@GetGimp.com.
We currently do not send messages to or collect data from users. If at any time we do contact you, it would only be for support reasons. If in that regard, you would like stop receiving messages or notifications, you can click on an unsubscribe link from any message we provide to no longer receive our messages.
If you would like to be removed from our system, you can reach us via email at contactus@GetGimp.com.
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account via the “Sign In” link on the top right of the home page. Then click on ‘Page Settings’ and then go to the ‘Account’ section.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Please also visit our “Terms of Service” section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms Of Service.
80 Main Street, 2nd Floor
Cold Spring, NY 10516
Last Updated: October 5, 2012